Frequently Asked Questions
Everything you need to know about shopping with GOODS GOODS STORE.
What is your standard shipping policy?
We offer standard shipping on all orders worldwide. Domestic orders typically arrive within 3-5 business days, while international shipping can take 7-14 business days depending on your location.
How do I process a return or exchange?
If you are not 100% satisfied with your purchase, you can return or exchange your items within 30 days of delivery. Items must be unworn, unwashed, and have all original tags attached.
How do I find the right size for me?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit, or contacting our support team for personalized advice.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options through Klarna and Afterpay in select regions.
How can I track my order status?
Once your order has shipped, you will receive an email containing a tracking number and a link to the carrier's website so you can monitor your package's progress in real-time.
Are your materials sustainably sourced?
At GOODS GOODS STORE, we prioritize quality and ethics. We partner with manufacturers who adhere to fair labor practices and utilize organic or recycled fabrics whenever possible to minimize our environmental footprint.